HELP! What to do if your payment won't go through (Cache Clearing & Cookies)
HELP! How to tell which rosary parts are for custom rosaries and which are for individual sale
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Help! Browser Basics
What does CACHE mean?
In the simplest terms, a cache is a file on your hard drive where your internet history is stored. In the interest of saving time, browsers are designed to automatically save information from the web pages you visit just in case you might need them again in the future. This saves time by allowing those pages to load much faster. Here is a perfect example...notice how quickly your Web Pages load when you use the back or forward buttons on your browser? This is because the information is already stored in your cache.
Now.... if your cache gets too full, it can also significantly slow down your browser’s loading and closing times which can cause certain programs or Web Pages (i.e. PayPal and other secure sites) to “time out. “Clearing your cache” means you basically empty out your cache file which gives you more available disk space. Actually, many people regularly delete, or clear, their cache, cookies, and browsing history purely for security and privacy reasons.
What is a COOKIE?
A cookie is also a file that gets stored on your computer. Websites can request (through coding) that your browser create a “cookie” which is how your browser remembers things like user names and passwords (to sites you regularly visit), as well as shopping cart info and other info you add when filing out forms and such. Normally, your browser will automatically delete these files after a certain amount of time, but if you have a bunch of them stored on your hard drive they can also slow your system down a bit.
What is BROWSER HISTORY?
Your browser history is where your surfing history is stored. It gives you an easy way to go back and find websites you’ve visited before. Most browsers will organizes these files by date (i.e. today, yesterday, Monday, Tuesday, this month, last month, etc.) To find them in Windows XP, just click on the “Favorites” button (the one with the little gold star next to it) on your favorites tool bar. That will bring up your favorites list along with 2 other tabs: one for “Feeds” and the other for “History”. These files also usually delete after a certain amount of time, but like I said before, some folks opt to clear their history regularly for privacy reasons, especially if sharing a computer or using a public one (i.e. at the library or coffee shop). Other software versions work in a similar fashion.
In some very rare cases, it may be necessary to supply less than the quantity ordered of certain items. If this happens, I will send an email to confirm the situation or issue. Don't worry, I'll never leave you hanging. If you are ever unsure as to whether or not your order went through, please don't hesitate to contact me. I'm here to help!
Remember:If you are uncomfortable with computers, I would be happy to create your order for you. Just email your order to [email protected] and I will create your invoice and send a confirmation E-mail back to you with shipping and payment details.
Speziale Rosaries are not intended to be used as jewelry. Since I am not a jewelry maker, I honestly can't say how a rosary (including the various wire and beads) would hold up if worn as a necklace.
Freebies: I often have people asking for freebies. Things like, pouches, discounts on rosaries, booklets, free shipping, or even free shipping supplies. I try my best to keep my prices as low as possible which means my profit margin is much lower than other seller’s. I will always do my best to keep my prices low, but just keep in mind when purchasing the more expensive sterling, stone, or Swarovski crystal rosaries, you are getting a better price from me than you will from many other sellers. The 20g wire and 20g chain used on my more expensive items are much thicker than what you will find elsewhere. The reason I bring this up is because it makes me feel horribly guilty when people want something for free and I can’t afford to give it. Most other sellers take their cost for supplies, double it and then add cost of time on to that in order to come up with their prices. That’s something I’ve never done because for those choosing Swarovski, sterling, and stone the cost for the finished item would almost double.
Your satisfaction is guaranteed!! If you are not happy with your online purchase you may return it within 30 days of payment for a Full Refund!! The only exceptions are custom rosaries (since those are handmade according to your specifications) and special order rosary parts. All return shipping and insurance charges will be the responsibility of the customer.